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Help & FAQ

Last updated: 30 September 2026

Most answers are below. If yours isn't, email support@dubflowstudio.com — we reply within one business day.

Getting started

How do I start?

Install DubFlow in your browser, open any video, pick the language you want to hear, and press play. That's it — no account needed for the free plan.

Do I need an account?

No. The free plan works without one. You only enter an email if you buy a paid plan, so we can send your licence key.

Does it work on any video site?

DubFlow works across the major sites and players. If a particular site gives you trouble, tell us the exact page and your browser and we'll add support.

How does DubFlow work?

Simple: you pick the language you want to hear and press play — the video plays out loud in that language while you watch. You choose the language and the voice, and that's it. Nothing extra to set up.

Plans & languages

Is there really a free plan?

Yes — up to 3 hours of dubbing every day, in one language, with no account. It resets daily.

Which languages are supported?

All major languages, including English, Spanish, French, German, Portuguese, Italian, Japanese, Korean, Chinese, Hindi, Arabic and Russian, among 100+.

What's the difference between single-language and all-languages?

It's a licence limit, not a technical one — a single-language plan lets you use one target language at a time, and you can upgrade to all languages whenever you like.

Can I switch the voice?

Yes — choose the voice you prefer for the language you're listening in.

Licence keys

How do I unlock a paid plan?

After checkout we email you a licence key. Open DubFlow (click the toolbar icon), paste the key into the License key box, and press Save license. Your plan unlocks instantly — no account or sign-in needed. The key is checked on your device, so it keeps working offline.

Where do I enter my key?

Click the DubFlow icon in your browser toolbar. Under License key, paste the key and press Save license. The status line then shows your plan and whether it expires.

I didn't get my key — what now?

Check your spam folder first. If it's not there, email us your order/receipt number and we'll re-send it right away.

Can I use my key on more than one device?

Yes — on devices you own or control. Please keep it private; keys that are shared publicly can be deactivated.

Billing & refunds

How do I cancel?

You can cancel any time from your receipt email, or just ask us and we'll do it for you. You keep access until the end of the period you've paid for.

What's your refund policy?

Subscriptions: a full refund within 14 days of your first payment, no questions asked. Lifetime licences: a full refund within 30 days. See the Refund Policy for details.

Which payment methods do you accept?

Card payments are handled securely by our payment providers (Stripe, and marketplaces such as Lemon Squeezy where applicable). We never see or store your card details.

Privacy

What do you collect?

We don't collect or store the videos you watch, and we never sell your data. Your settings and usage stay on your device. See the Privacy Policy.

Getting help & ideas

How quickly do you reply?

Within one business day — usually the same day. For the fastest answer, include the browser you use and the page you were on.

Can I request a feature or a new language?

Absolutely — we read every request and ship improvements regularly. Email us what you'd like to see and we'll log it.

Still stuck?

Email support@dubflowstudio.com with your browser and the page you were on, and we'll get you sorted.